Face ID repair · Surulere, Lagos
Face ID Repair in Surulere, Lagos
Face ID cannot be fixed by swapping in a donor part — it is cryptographically paired to your iPhone. We repair the original TrueDepth module at board level at our Lawanson, Surulere bench.
- Professional repair
- Written warranty
- Same-day on most repairs
- Pickup & delivery
- Lawanson, Surulere · Lagos
VICFIX REPAIR SERVICES · Lawanson Bus Stop, Surulere, Lagos, Nigeria · Mon–Sat: 8:00 AM – 7:00 PM · Sun: 10:00 AM – 4:00 PM
What Face ID failure looks like
The classic symptom is 'Face ID is not available. Try setting up Face ID later', or a 'Move iPhone lower' prompt that never completes during setup.
Most cases we see in Surulere come from two sources: a drop that cracked the dot projector, or a previous cheap screen replacement that tore, pinched or omitted the TrueDepth flex.
- 'Face ID is not available' in Settings
- 'Move iPhone lower' loop that never finishes
- Face ID stopped right after a screen replacement
- Front camera works but Face ID does not
- Attention-aware features and Animoji missing
- Face ID fails only in the dark
Board-level TrueDepth repair
We first isolate which component failed — dot projector, flood illuminator or the flex — instead of guessing and charging for a swap that cannot work.
Repair is done by micro-soldering on your original module, and we re-enrol a face on the device and test it in daylight and darkness before handover.
- 1Free TrueDepth diagnostic to identify the failed component
- 2Honest verdict up front if the repair is not viable
- 3Micro-soldering on your original, paired module
- 4Front camera, proximity sensor and earpiece flex checked together
- 5Face re-enrolled and tested in daylight and darkness
iPhones we service for Face ID
Why choose VICFIX
- Board-level capability most Lagos shops refer out
- Free diagnostic and an honest viability verdict
- Original paired module repaired, not swapped
- Written warranty on completed Face ID repairs
We pick up. We fix. We deliver.
Diagnosis is same-day at Lawanson, Surulere. Board-level Face ID repair typically takes 24 to 72 hours depending on the fault.
Our workshop is at Lawanson Bus Stop, Surulere — a few minutes from Ojuelegba, Itire, Aguda, Masha and Yaba — and we pick up and deliver across Lagos.
Frequently asked questions
- Can Face ID actually be repaired?
- Yes, in many cases. Because Face ID is paired to your iPhone it needs original-module repair rather than a parts swap — that is exactly what our board-level bench does.
- Why did Face ID stop after my screen was changed elsewhere?
- The TrueDepth flex was most likely damaged or left disconnected during that repair. Bring the phone in for a free assessment.
- Does Face ID repair erase my data?
- No. Only the failed sensor hardware is worked on; your data stays on the device.
- How long does it take?
- Diagnosis is same-day; the board-level repair usually takes 24 to 72 hours.
Get a quick quote now
Send your phone model and the fault — we reply with a price and a same-day slot.